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FREQUENTLY ASKED QUESTIONS

Do Earthwise products contain Phosphates, Nitrates, Chlorinated Bleach, Ammonia or Phthalates?

One of our primary considerations when making Earthwise products is to limit the impact we have on our waterways & water systems. For this reason, Earthwise products contain no phosphates, nitrates, chlorinated bleach, ammonia or phthalates.

Do Earthwise laundry powders & liquids contain brightening agents (e.g. U.V.brighteners)?

No – There are no optical brighteners in any of the Earthwise products.

Are Earthwise Nourish products 100% natural or naturally derived?

The Nourish Body & Hair Care products contain 99% ingredients that are either natural (plant sourced) or naturally derived (plant sourced).  We use preservative system is a synthetic ingredient that is Ecocert approved.  Panthenol is also a synthetic natural identical ingredient.

Are the Earthwise Nourish Baby products safe for sensitive skin types?

We recognise babies and children have sensitive skin, which is why we use ingredients that are gentle and why we have had our range of baby products dermatologically tested. 

Are Earthwise ingredients or products at any point tested on animals?

Earthwise products are not tested on animals.  We source all ingredients ethically, and all briefs out to our suppliers’ state ingredients that we use must not be tested on animals. 

Are all Earthwise and Earthwise Nourish products grey water and septic tank safe?

Yes, all of our Earthwise cleaning and Earthwise Nourish personal care and baby products are completely compatible with septic tank and grey water recycling systems.

Why do Earthwise laundry products not have a strong smell after washing my clothes?

Because we follow sensitive choice requirements we minimise the amount of fragrance that we use in our products.

I have very sensitive skin – can I use your laundry products to wash my clothing?

Our ingredients are chosen for their purity and low biological irritation. They are highly water soluble, are not retained in clothing to any measurable degree, and do not leave residues. We always recommend you refer to the ingredients listed on the product packaging to investigate further for any possible irritations.

Are there any cancer causing carcinogens or teratogens in Earthwise products?

We check ALL of our ingredients to ensure that they do not contain carcinogens mutagens or teratogens. This is part of our commitment to our  Environmental Choice certification. All of our fragrances comply with IFRA (international fragrance Association) requirements for safety. We also avoid including nitromusk and macrocyclic musks in the fragrances for our Earthwise and Earthwise Nourish ranges.

Our fragrances are also phthalate free. To maintain transparency with consumers we have begun including a list of the EU allergens on our labels to help enable customers to avoid the ingredients that they may be allergic to.

Do Earthwise products contain Palm Oil?

Yes, this can be found in some of our products.  Earthwise is committed to sourcing sustainable palm oil that aligns with our ethos. We have a RSPO (Roundtable on Sustainable Palm Oil) membership and we also work closely with our suppliers to ensure they provide sustainably sourced palm oil. They are required to provide evidence, which is then audited by RSPO as part of our membership. 

Click here to read more about our ingredients philosophy, on our recent blog Simplicity: the most important Earthwise ingredient.

Do Earthwise products contain Phosphates, Nitrates, Chlorinated Bleach, Ammonia or Phthalates?

One of our primary considerations when making Earthwise products is to limit the impact we have on our waterways & water systems. For this reason, Earthwise products contain no phosphates, nitrates, chlorinated bleach, ammonia or phthalates.

Is it safe to put the grey water on the garden?

Yes. As our powders do not contain phosphates, nitrates, sulphates or chlorinated bleach, this makes them environmentally considerate, However it is advisable not to put gey water onto the leaves of vegetables that you will eat.

Is the dishwasher individual tablets wrapping plastic-free?

We can confirm the wrapper is not plastic. It is fully water soluble, bio-degradable and is not harmful to the environment. The reason we use this to wrap our tablets is to keep the integrity of the product so they reach you in pristine condition.

Do Earthwise body & haircare products contain Sodium Lauryl Sulphate?

We are pleased to confirm that none of our Earthwise products contain Sodium Lauryl Sulphate or sodium cocosulfate as an ingredient, and this includes our shampoos.

Are Earthwise products made from recycled materials?

Earthwise bottles are already recyclable, we’ve taken this a step further by manufacturing bottles made from a minimum of 75 percent recycled plastic across our cleaning product range. These bottles are sourced from milk, water and juice bottles and have already started appearing on supermarket shelves.

Click here to read more about our sustainability journey.

How do I know where my Earthwise product can be recycled?

Earthwise bottles are made from the most widely recycled plastics numbers 1 and 2 . We are aware that recycling varies by region, for example Auckland can recycle all products which show numbers 1 to 7 on the base of the product. Please read the instructions on the recycling bin at your home, it will advise which numbers can be recycled in your particular region of the country.   

We have pledged to move all of our packaging to be recyclable or compostable by 2025, and are working hard on this to make it happen!

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